MediAI, Inc. ("MediAI", "we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the MediAI App ("the App"), a mobile application that combines photo editing tools and chatGPT technology to enhance user experience.
By downloading, installing, or using the App, you agree to the terms of this Privacy Policy. If you do not agree to this Privacy Policy, please do not download, install, or use the App.
1. Information We Collect
When you use the App, we may collect the following types of information:
a. Personal Information: Personal information is any information that can be used to identify you. We collect personal information when you create an account, make purchases, or contact us for support. This information may include your name, email address, and payment information.
b. Usage Information: We collect information about your use of the App, such as the features you access, the time you spend using the App, and the photos you edit.
c. Device Information: We collect information about the device you use to access the App, such as the device model, operating system, unique device identifiers, and IP address.
d. User Content: We collect the text, images, photos, or other content that you create, transmit, or store using the App ("User Content").
2. How We Use Your Information
We use your information for the following purposes:
a. To provide, maintain, and improve the App and its features;
b. To personalize your experience and deliver content and features that may be of interest to you;
c. To process your transactions, including purchases and refunds;
d. To respond to your inquiries, comments, or requests for support;
e. To monitor and analyze usage and trends to improve the App's functionality;
f. To detect, prevent, and address technical issues or security breaches;
g. To enforce our Terms and Conditions and comply with legal requirements.
3. Information Sharing and Disclosure
We may share your information with third parties in the following circumstances:
a. With your consent or at your direction;
b. With service providers, vendors, or partners who perform services on our behalf, such as payment processing, data analysis, or customer support;
c. As required by law, in response to a court order, subpoena, or other legal process;
d. If we believe it is necessary to protect the rights, property, or safety of MediAI, our users, or the public;
e. In connection with a merger, acquisition, sale of assets, or other business transaction
4. Data Retention and Security
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, or enforce our agreements.
We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
5. Your Rights and Choices
You have certain rights and choices regarding your personal information, including:
a. Access, correct, or update your personal information;
b. Delete your personal information, subject to legal and contractual restrictions;
c. Restrict or object to the processing of your personal information;
d. Receive a copy of your personal information in a structured, commonly used, and machine-readable format;
e. Withdraw your consent to the processing of your personal information, where applicable.
To exercise any of these rights, please contact us at the email address provided below.
6. International Data Transfers
Your information may be transferred to, stored, and processed in countries other than the country in which it was initially collected, including the United States. These countries may have different data protection laws than your country of residence. By using the App, you consent to the transfer of your information to these countries.
For users in the European Economic Area (EEA), we take appropriate measures to ensure that your personal information is adequately protected when transferred to countries outside the EEA, such as entering into standard contractual clauses approved by the European Commission.
7. Children's Privacy
The App is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided personal information to us, please contact us at the email address provided below, and we will take steps to delete their information from our systems.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. If we make material changes to this Privacy Policy, we will notify you by posting the updated Privacy Policy on our website or within the App. Your continued use of the App following any update constitutes your acceptance of the updated Privacy Policy.
9. Contact Information
If you have any questions, concerns, or comments about this Privacy Policy or our privacy practices, please contact us at:
MediAI, Inc.
Email: privacy@softxapp.com
10. Additional Information for Users in the European Union
If you are in the European Union, you have the right to lodge a complaint with your local data protection authority or the supervisory authority responsible for the protection of your personal information. We encourage you to contact us first, and we will do our best to resolve your concerns.
MediAI, Inc. is the data controller responsible for the processing of your personal information under this Privacy Policy.